Shipping policy

Shipping Policy

At Abaya Central, we are committed to delivering your order safely, efficiently and on time. Please read our shipping policy carefully before placing your order.

1. Order Processing

Orders are processed and dispatched within 72 hours (3 business days) of successful order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, promotional events or periods of high order volume, dispatch may take slightly longer than usual.

2. Delivery Timeline

Once dispatched, orders are generally delivered within 3–7 business days, depending on your delivery location and courier service availability.

Delivery timelines are estimates and may vary due to:

Remote delivery locations
Weather conditions
Public holidays
Courier operational delays
Circumstances beyond our reasonable control

3. Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.
From time to time, Abaya Central may offer free shipping promotions on eligible products or order values.

4. Order Tracking

Once your order has been dispatched, you will receive your shipment tracking details via Email and/or WhatsApp.

You may track your shipment using the tracking link provided or directly through our logistics partner's website.

5. Shipping Address

Please ensure that your:

Full Name
Mobile Number
Shipping Address
Landmark (if applicable)
PIN Code

are entered accurately while placing your order.

Abaya Central shall not be responsible for delivery delays or failed deliveries arising from incorrect or incomplete shipping information provided by the customer.

If an order is returned to us due to:

Incorrect address
Customer unavailable during delivery attempts
Refusal to accept delivery

additional shipping charges may apply for re-dispatch.

6. Delivery Attempts

Our courier partners generally make multiple delivery attempts before returning a shipment to us.

Customers are requested to remain available on the registered mobile number to facilitate successful delivery.

7. Damaged, Missing or Lost Shipments

If your order arrives damaged, incomplete or appears to have been tampered with, please notify us within 24 hours of delivery.

For faster verification, please share:

Your Order ID
Clear photographs of the package and product
An uncut unboxing video clearly showing the shipping label and the opening of the package

Email: support@abayacentral.in

WhatsApp: +91 93247 43046

We will coordinate with our logistics partners and work towards a prompt resolution.

8. International Shipping

Currently, Abaya Central ships only within India.

We look forward to serving our international customers in the near future.

9. Contact Us

For any shipping-related questions, please contact us.